1986-1990, Field Service Technician for Entre’ Computer Center and NYNEX Business Center. 1990-1992 Quality Assurance Engineer testing ftp and tcp/ip protocol stacks in DOS, UNIX, VAX/VMS environment. From 1992 to 1996, Coursen worked at Symantec Corporation as an Associate Software Engineer working on The Norton Antivirus, then held senior-level antivirus research positions at Dr. Solomon’s Software, McAfee, Trend, Fortinet and Kaspersky Lab between 1996-2007. Shane was also the maintainer of The WildList between 1995 and 2002. In 2008 Coursen started Let’s Talk Graphics. Coursen is featured in the Los Angeles Times
newspaper and Fast Company Magazine
, is an accomplished technical writer, and has been quoted often by press media for his knowledge in the fields of anti-virus research and computer security.